FAQ

Q: What is my username/password?

A: Your login credentials are the same username as your APS member number and password that you use to log in to the APS website. If you have forgotten your login credentials or need assistance with your login information, please click here.

Q: How do I use PsyCommunity?

A: We have included a dedicated tab at the top of the website for key tips on navigating PsyCommunity, including posting for the first time and changing your email notification preferences. To view, click here.

Q: What are my options for receiving email updates from PsyCommunity ?

A:  As a default, APS members are set up with a daily digest email, which collates all the activity and communication from the groups they belong to, and sends a digest (summary) at the end of each day. However, some members may prefer a weekly digest email, and this can be managed in the settings.

This can be all easily managed via your profile on the "My Settings" tab and viewing your Community Notifications settings. For a step by step guide on how to personalise your own email preferences, you can follow the steps in this PsyCommunity tip .

Q: How do I control what information is visible in My Profile?

A: Select your profile using the icon at the top right side of the page. Then under the "My Settings" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, select the “Save Changes” button at the bottom of the page.

Q: What are groups?

A: Under "My Groups" tab at the top of the website, you can see any of the following APS groups you are part of - Colleges, Branches, Interest Groups, Division of Early Career, Division of General Psychological Practice (DGPP), Division of Psychological Research, Education and Training (DPRET).

Q: What is The Hive?

A: The Hive is an overarching group that includes all APS members. It provides a platform to cross collaborate with members from a range of backgrounds, experiences, and knowledge; further advancing psychology. It’s a great opportunity to create new connections and foster existing relationships.

Q: How do I make sure I'm in the right groups?

A: The beauty of PsyCommunity is that is a very secure platform that is fully integrated with your APS member information. Therefore, when you join the APS, or any of the above APS member groups, you will also automatically be in the group on PsyCommunity, and be able to view it and navigate to it under the "My Groups" tab at the top of the website

Q: What are the “tags” for?

A: Tags are great way to organize and categorize content on PsyCommunity. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.

Q: How do I respond to others’ posts?

A: To respond to a discussion post, please navigate to the discussion post and click “Reply” on the original post to send your message to the entire community.

To send a message privately to the author of a post, please select the dropdown next to “Reply” and select “Reply Privately”.

We recommend replying to the sender for simple comments like “me, too” that add low value to the overall discussion; and replying to the entire community when you are sharing knowledge, experience, or resources that others could benefit from.

Q: How do I start a new discussion thread?

A: Navigate to the group you wish to post a message on. Select the “Discussion" tab, then select the "Post New Message" button on the top right.

Q: Can I search for posts across all the groups I am part of?

A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, please use the options on the left-hand pane.

Q: How do I see a listing of all of the posts to a specific group I am part of?

A: Navigate to the group you are interested in, then click on the “Discussions” tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread.

Q: Can I edit my own post?

A: There may also be times where you want to edit your own post. You can do this by selecting the drop-down bar on the reply button and selecting 'edit'. Though you can't delete a post, if you decide you know longer want to post on a topic, you can select 'mark as inappropriate' to remove your post from the discussion thread and type "I no longer want to post this'. This will immediately remove it from everyone's view, and from the discussion. 

Q: How do I update my contact information?

A: Your contact information is linked to your member account. Navigate to your member dashboard to update your details.

Q: How do I find other members?

A: Click the "Find Members” tab found in the top navigation bar. This will take you to the Member Directory Here you can search for other users based on:

• First and/or last name
• Company name
• Email address

Switch to the “Advanced Search” tab to refine your search results by:

• City
• State
• Country

Q: How do I add contacts to my contact list?

A: There are several ways to add contacts. When you perform a search in the Directory, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link to the right of their profile picture.

Q: Why should I add contacts to my contact list?

A: Creating this virtual address book makes it easy to send your contacts messages through the community site to stay in touch, ask questions or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.

Q: How do the libraries get populated?

A: The libraries are populated in two ways:

1. When you include an attachment in a discussion post, the system automatically places it in the  library for that particular group.
2. You can also upload documents directly to a library. Navigate to the group you wish to add a library item. Select the “Library” tab, then select the "Create New Library Entry" button on the top right.

Q: How do I upload a document?

A: Navigate to the group you wish to add a library item. Select the “Library” tab, then select the "Create New Library Entry" button on the top right. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:

• Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional).  Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
• Upload your file.
• Select “Next” if you want to further describe your files and/or add tags to your file.  Otherwise, please click “Finish” to post your library entry

Q: What kind of documents can I upload?

A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images and YouTube videos.